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Frequently Asked Questions
What are your shipping options and delivery times?â–Ľ
Skip Hop offers standard and expedited shipping. Standard delivery typically takes 3 to 5 business days, while expedited orders arrive within 1 to 2 business days.
How do I return an item if I am not satisfied?â–Ľ
We offer a 30-day return policy for all unworn items. Simply visit our online portal to print your prepaid label and drop your package at any carrier location.
What payment methods do you accept for online orders?â–Ľ
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer flexible installment plans through Klarna to make your shopping experience easier.
How do you ensure the quality of your fashion products?â–Ľ
Every garment undergoes a rigorous multi-point inspection process. We use premium fabrics and reinforced stitching to ensure your pieces maintain their shape and color after many washes.
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